Human-centric healthcare management systems according to GOST R 71549-2024: Patient care in every detail.
At Expert GRUPP, we offer implementation and certification services for human-centered healthcare management systems in accordance with the requirements of the new GOST R 71549-2024 standard. This standard serves as your compass in creating a healthcare organization that prioritizes the patient and their well-being.
What is GOST R 71549-2024 and why does your clinic need it?
GOST R 71549-2024 is a modern Russian standard that establishes requirements for a management system focused on the needs and expectations of patients. It covers all aspects of a healthcare organization's activities, from the quality of services provided to the comfort and psychological support of patients. Implementing this standard enables you to:
What is GOST R 71549-2024 and why does your clinic need it?
GOST R 71549-2024 is a modern Russian standard that establishes requirements for a management system focused on the needs and expectations of patients. It covers all aspects of a healthcare organization's activities, from the quality of services provided to the comfort and psychological support of patients. Implementing this standard enables you to:
- Increase patient satisfaction: Focusing on patient needs leads to improved service quality and, consequently, increased loyalty and positive feedback.
- Optimize healthcare delivery processes: A systematic approach allows you to identify and eliminate "bottlenecks" in processes, increasing efficiency and reducing risks.
- Create a comfortable and safe environment for patients: The standard pays particular attention to creating a favorable atmosphere that takes into account the psychological state of patients and ensures their safety.
- Improve the image and reputation of the healthcare organization: Certification according to GOST R 71549-2024 demonstrates your commitment to high quality standards and patient care, which increases trust in your clinic.
- Enhance competitiveness: In an increasingly competitive healthcare market, a human-centered approach becomes a key factor in attracting patients.
Benefits of Implementing a Human-Centered Healthcare Management System:
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Personalized approach to each patient: Consideration of individual patient needs and preferences in the planning and delivery of medical care. - Increased patient involvement in the treatment process: Active participation of patients in decisions regarding their health.
- Creation of an atmosphere of trust and mutual understanding: Open communication between medical personnel and patients, respect for their opinions and feelings.
- Reduced stress and anxiety in patients: A comfortable environment, clear information, and psychological support contribute to reducing negative emotions.
- Better Treatment Outcomes: Improving patient adherence to treatment plans and boosting their motivation to get well.
- A Foundation of Trust: Fostering open communication and mutual respect between your team and your patients.
Why Choose Expert GRUPP for GOST R 71549-2024 Certification?
- Experience and Expertise: We have extensive experience in quality management system certification, including in the healthcare sector.
- Tailored Solutions: We develop solutions adapted to the specific needs of your healthcare organization.
- Qualified Auditors: Our experts possess in-depth knowledge of human-centered healthcare and certification processes.
- Comprehensive Support: We provide full support at all stages of implementation and certification.
Certification Procedure:
